Reseller Support

United States Headquarters
(Supporting North America)

For questions or comments regarding Reseller Support issues of EP Memory products, contact us by phone or by email.

Toll-free phone support is available Monday through Friday between the hours of 9:00AM and 4:00PM (PST). Email inquiries will be answered in the order in which they were received. If an email inquiry is made during weekend hours, the answer will be forthcoming on the next business day.

To replace a defective product, download the form below. Then fill out your contact and product information. Contact EP Memory by phone or fax to receive your RMA (Return Material Authorization) number and shipping instructions.

RMA PDF-based Form (704KB)